1. Ordering

Customers can place orders through our website by adding items to their shopping cart and completing the checkout process.

• No minimum order requirement – shop freely, no restrictions!
• Orders can be edited or canceled before processing for shipping.

2. Shipping

We offer standard shipping with an estimated delivery time of 1 business day.

• Shipping costs vary based on destination and order size.
• Once shipped, you will receive a tracking number via email to monitor your order.

3. Returns & Exchanges

If you are not satisfied with your purchase, you can request a return or exchange within 1 day of delivery, provided that:

• The item is unused and in its original packaging.
• To initiate a return or exchange, contact our customer support team at sales@reyfynds.co.ke or call 0795 618395.
• Refunds or store credits will be issued after we receive and inspect the returned item.

4. Refunds

• Refunds are processed within 1 business day after approval.
• The refund amount will be credited back to the original payment method.
• Customers will receive a confirmation email once the refund is processed.

5. Customer Support

For any questions or assistance, reach out to us:
📧 Email: sales@reyfynds.co.ke
📞 Call: 0795 618395
🕘 Availability: Monday – Saturday